• T.j. Johnson

Understanding Hotel Star Ratings

History of Ratings – Hotel ratings are very similar to film ratings. In 1958, the Mobil Travel Guide, now known as Forbes Travel Guide, began a rating system based on a star rating of one to five stars. This is a grading system from F-A. One star being the lowest rating and five stars being the highest rating.

It is important to understand that the rating system is not based on whether the hotel is good or bad, but rather on the quality of amenities that a guest can expect to receive and the price they can expect to pay.

What do the stars mean? – The following is a breakdown of price and amenities that a guest can expect to receive based on the hotels star rating.

1 Star Rating – Hotels with a single star rating are budget hotels who offer clean, ultra-economic accommodations without jeopardizing the guest’s safety. There are little, or no, amenities offered to guests. Just a safe, clean place to lay your head.

2 Star Rating – Hotels with a two-star rating are geared toward the economic conscientious traveller. Amenities are usually not offered in order to keep the room rates as affordable as possible. However, some amenities may be available at an additional cost.

3 Star Rating – Hotels with a three-star rating typically offer a broad range of above average amenities. The accommodations are generally more physically appealing, and the property is usually well kept and updated regularly to meet the needs of the mainstream traveller. You can also expect good quality service. If you are traveling for business or pleasure and desire consistent amenities, you should not consider less than a three-star hotel. Three-star hotels are considered middle-rate hotels. Still affordable, with good amenities.

4 Star Rating – Hotels with a four-star rating offer a deluxe experience for travelers. Amenities are plentiful and customer service is at the forefront of the four-star experience. The property usually exceeds the needs of guests and is kept in a pristine condition with frequent updates to common areas and guest’s rooms. If you are traveling for pleasure, four-star is the way to go, because four-star hotels are geared toward leisure travellers and corporate travellers. Above average rates.

5 Star Rating – Hotels with a five-star rating offer a true luxury experience for travellers. Guests can expect highly personalized amenities and luxurious accommodations. Five-star hoteliers pay extra attention to details and the customer service experience is unparalleled. Five-star properties sport the highest design qualities and most sought-after amenities. A five-star hotel experience is often costly, but like other hotels, they have off-peak seasons which can make the stay more affordable.

Experience Rating – Now that you understand how hotels are rated by the travel industry, you are probably asking yourself about where guests' opinions come into play. Well, there is a rating website that most hotels guide their guests to for feedback on their stay experience. TripAdvisor has more hotel ratings by guests than any other site on the internet. It is a good idea to check out what other guests are saying about a potential hotel before making your final selection.

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